Review: Miradore MDM

I am on the hunt for a mobile device management solution (MDM) that can manage Windows 10 devices for free or for a low cost with little or no minimums.

If I can find this type of MDM solution, then I will use it to improve our ability to support client hardware for our small businesses customers.

The basic features that I’m most interested are pretty simplistic:

  • Profiles – manage Windows Updates settings you force auto installation of updates
  • Applications – inventory including version and the ability to remotely install an MSI (because I want to be able to remotely install teamviewer)
  • Updates – ability to view which OS updates have been installed
  • Antivirus – ability to view antivirus status
  • Encryption – ability to view encryption status
  • Organizational Groups – ability to establish a hierarchy for managing multiple customers

Nice to have would be:

  • Profiles – ability to push Custom XML settings (to configure any available CSP)
  • Scripting – ability to run a powershell script
  • Encryption – ability to enforce encryption and harvest keys

Today, I signed up for a free trial of Miradore. Miradore has a low per device fee, extremely low minimums ($10 per month), and allows for a 14 day free trial.

First Impressions

My device enrolled in Miradore MDM

I really like the simple, easy to navigate and understand UI. I was really excited at how easy it was to create a profile, deploy an MSI, and view detailed information about my device.

There is a LOT of information about the device in this system which I really fell in love with immediately. Everything that I could possibly want to know was at my fingertips with this solution.

Can it do what I need it to do?

Here are the results for each task that I attempted:

Policies – There are only 3 Windows 10 policies available – Windows Update, Exchange Email, and Passcode. This works as a bare minimum but would need to be built out to allow for more advanced configurations.

Applications – This tool was great for deploying a simple MSI and the inventory showed everything that was installed except for Universal Windows Platform applications. It can’t do more complicated application deployments and it can’t do UWP application deployments.

Updates – I was able to push the settings that I needed to configure updates though there was one thing broken in the UI (a drop-down list selection that showed Semi-Annual as an option for Branch Readiness which no longer exists so the policy failed to deploy until I changed it to Semi-Annual Targeted).

Antivirus – I was able to see the antivirus status and definitions status for Defender which is exactly what I need to see.

Encryption – I could see the encryption status. I could not enforce encryption or escrow the key.

Scripting – There was no scripting option so I would have to find another way to do troubleshooting (for example – renaming the software distribution folder)

Organizational Groups – There is a way to establish an organizational hierarchy which would allow management of multiple organizations within the same environment.

In Summary

I loved navigating this solution and the ideal pricing. This will likely be my choice of MDM for Windows 10. If Mirador adds the ability to use Custom XML for robust policies this tool will be unstoppable in the small business MDM space.

Has anyone else tried this tool yet? Let me know what you think about it…

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